Domino’s® GPS Delivery Tracking Technology Expanding into Stores Across the U.S.

Written by Ben

December 10, 2019

Domino's

ANN ARBOR, Michigan, Dec. 9, 2019 /PRNewswire-HISPANIC PR WIRE/ — Domino’s Pizza (NYSE: DPZ), the largest pizza company in the world based on global retail sales, tested its new GPS delivery tracking technology for much of 2019 and the results were clear – everyone loved it! Domino’s stores across the U.S. are now adding this new technology and by the end of 2019 roughly a quarter of locations nationwide will have it in place. A significant portion of the remaining stores are expected to have the GPS delivery tracking technology available in 2020.

Domino’s is rolling out GPS delivery tracking technology to stores across the country. Customers who order from stores that have these capabilities will be able to see the location of their order and delivery driver on an interactive map.
Domino’s is rolling out GPS delivery tracking technology to stores across the country. Customers who order from stores that have these capabilities will be able to see the location of their order and delivery driver on an interactive map.

Customers who order from stores that have GPS delivery tracking capabilities will be able to see the location of their order and delivery expert on an interactive map found on their order confirmation page. After customers order, they will receive an estimated delivery time and can opt into text notifications that let them know when their order is on its way, when it’s about two minutes away and when it has arrived.

“We know that customers love Domino’s Tracker® and the ability to monitor their orders in the store. Now they will also be able to watch their orders on the way to their house with our delivery tracker,” said Dennis Maloney, Domino’s senior vice president and chief digital officer. “Customers are not the only ones who love the technology – store managers and delivery experts do as well because of the transparency it provides and how it improves the delivery experience for everyone.”

The operational benefits of the GPS delivery tracking technology allow store managers to view where their delivery experts are out on the road, making in-store logistics easier to manage. Delivery experts using the technology can benefit from optional navigation, one-touch customer callback capabilities and customers who are better prepared to meet them when they arrive.

About Domino’s Pizza®
Founded in 1960, Domino’s Pizza is the largest pizza company in the world based on retail sales, with a significant business in both delivery and carryout pizza. It ranks among the world’s top public restaurant brands with a global enterprise of more than 16,500 stores in over 85 markets. Domino’s had global retail sales of over $13.5 billion in 2018, with nearly $6.6 billion in the U.S. and more than $6.9 billion internationally. In the third quarter of 2019, Domino’s had global retail sales of over $3.2 billion, with over $1.6 billion in the U.S. and over $1.6 billion internationally. Its system is comprised of independent franchise owners who accounted for 98% of Domino’s stores as of the third quarter of 2019. Emphasis on technology innovation helped Domino’s achieve more than half of all global retail sales in 2018 from digital channels. In the U.S., Domino’s generates over 65% of sales via digital channels and has developed several innovative ordering platforms, including those developed for Google Home, Facebook Messenger, Apple Watch, Amazon Echo and Twitter – as well as Domino’s Hotspots®, an ordering platform featuring over 200,000 unique, non-traditional delivery locations. In late 2017, Domino’s began an industry-first test of self-driving vehicle delivery, and in June 2019 announced a partnership with Nuro, furthering its exploration and testing of autonomous pizza delivery.

Order – dominos.com 
AnyWare Ordering – anyware.dominos.com 
Company Info – biz.dominos.com 
Twitter – twitter.com/dominos
Facebook – facebook.com/dominos
Instagram – instagram.com/dominos 
YouTube – youtube.com/dominos 

Please visit our Investor Relations website at biz.dominos.com to view news, announcements, investor presentations, earnings releases and conference webcasts.

Related Articles

Sols 4164-4165: What’s Around the Ridge-bend?

Sols 4164-4165: What’s Around the Ridge-bend?

Earth planning date: Monday, April 22, 2024   Curiosity succeeded on a ~14 m drive along a bend in upper Gediz Vallis ridge (uGVR) to park next to “Pinnacle Ridge,” an outcrop of uGVR to the north. Benefitting from a surplus in power, Curiosity's already...

NASA Wins 6 Webby Awards, 8 Webby People’s Voice Awards

NASA Wins 6 Webby Awards, 8 Webby People’s Voice Awards

NASA’s broad reach across digital platforms has been recognized by the International Academy of Digital Arts and Sciences (IADAS), which awarded NASA 6 Webbys in the 28th Annual Webby Awards. Editor’s Note: This article has been updated to add Hubble’s Inside the...

First NASA Mars Analog Crew Nears End of Mission

First NASA Mars Analog Crew Nears End of Mission

The first crew to take part in a yearlong NASA Mars analog mission reached the 300-day mark of its mission on April 20. The team of four volunteers entered the CHAPEA (Crew Health and Performance Exploration Analog) habitat at NASA’s Johnson Space Center in Houston on...

Check out our Amazon Store

Lookin in our Amazon Store and pick up the items we review and talk about (if you purchase something from our store, we earn a small comission)

Join Our Newsletter

Click below and never miss a thing