While COVID-19 continues to disrupt life around the globe, Verizon is committed to keeping customers connected and our employees safe. Now more than ever, ensuring you stay connected is our number one priority. Below you’ll find a number of online resources to help you through these difficult times. |
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| Safety first.As local communities respond to COVID-19, we will be closing some of our stores and adjusting our customer service hours:•See updates on store hours and closures•See modified customer service hoursFor immediate needs, we encourage you to visit vzw.com or the My Verizon app.Something for you.•Connectivity matters more than ever, so we’re waiving activation and upgrade fees* and offering 2-day shipping when you shop online.•Need essentials to make things easier at home? From wireless headphones to extra chargers, take 30% off when you buy 3 or more regularly priced accessories.†•Stay in touch with friends and family when you can’t be there, with free International Long Distance to these countries most affected by COVID-19. |
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| Do it all on the app.The My Verizon app gives you online access to just about everything you might need:•Safely manage your account from home•Access support tools and get step-by-step instructions to resolve technical issues•Add new services and features, or upgrade your plan•Activate Apple Music and Disney+ if they are included in your current plan^Go to the app |
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| Have more questions about COVID-19?See our response |
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