NASA

MESSENGER – From Setbacks to Success

The excerpts below are taken from Discovery Program oral history interviews conducted in 2009 by Dr. Susan Niebur and tell the story of the hurdles the MESSENGER (MErcury Surface, Space ENvironment, GEochemistry, and Ranging) mission team faced with the technical requirements of visiting Mercury, budget challenges, and schedule impacts —all while keeping their mission goals in mind on the way to launch.

The MESSENGER mission followed a long road from conception to launch with multiple detours and obstacles along the way. First conceived by the Johns Hopkins University Applied Physics Laboratory (APL) after NASA’s 1996 Discovery Program Announcement of Opportunity, the mission to Mercury proposal, if accepted, would be the first spacecraft to visit the planet since Mariner 10’s flybys in 1974. A critical step for APL was finding the right principal investigator (PI) to lead the mission.


Read the Discovery Program oral histories

“These projects are so huge”

Andrew F. Cheng, MESSENGER Co-Investigator

“There’s not that many people out there, especially in the early days when the PI [principal investigator-led] mission paradigm itself was just getting set up. You didn’t want to screw up. You didn’t want to have a problem. …Scientific qualifications are necessary, but that’s not even the biggest part of it. It’s knowing something about missions and seeing how they work with engineers and also how they handle Headquarters and how they handle the program management. It’s a whole variety of things.

“Number one is the cachet to help you win the mission. And then there’s the consideration, ‘Okay, what if we win and we’re actually stuck with this guy? All right, he better be able to work with the engineers, better know how to listen, better realize that, yes, you’re in charge, but you’re not really.’ PIs don’t know everything and they have to know how to delegate. These projects are so huge…they can’t get their fingers into everything.”


Read Andrew Cheng’s oral history

“This sounded like fun”

Sean Solomon, MESSENGER Principal Investigator

“APL decided that they thought they could do a Mercury orbiter mission.  They were doing NEAR [Near Earth Asteroid Rendezvous] at the time.  They had ambitions to do more things in solar system exploration. 

“I got a call from John Appleby, who was the head of development for the APL space department at the time.  He said, ‘We are looking to put together a team of scientists for a Discovery proposal, a Mercury orbiter.  Would you be interested?’ 

“I said sure.  …This sounded like fun.  I hadn’t given a great deal of thought to Mercury for almost 20 years, then.  This is spring of 1996.  But it was something I had wanted to do for 20 years.  It was a chance.  …The next thing I knew I got a call from Tom Krimigis, …and he said, “Can you come out to APL?”  I had never been to APL.  So I drove out there and I was late because I didn’t know how bad the beltway traffic would be.  I came into this room with 10 people waiting for me, and the gist of it was, they asked me, ‘Would you like to be PI?  You already said you would be on the science team for the mission, how about being PI?’…

“I was naïve in a lot of ways.  I didn’t appreciate all of the aspects of the things I would have to know.  For instance, when we wrote that first proposal.  The first time we wrote it, it got accepted [and moved] to the second round [of competition].  I put a lot of effort into the science rationale, which was the first 25 pages of the proposal.  But I had to accept that the engineering team really knew what they were doing.  I wasn’t in a position to critically evaluate the confidence with which they had solutions to particular technical challenges.  I didn’t know that much then about risk management.  I didn’t know how to ask all of the questions that I learned how to ask about.  Nor did I know how to evaluate project managers, the first time around.

“At the time of our site visit [a requirement during the second round], we had a development path for the solar arrays, which was worked out, but in the questions and answers it was clear we didn’t have a sufficient contingency plan.  If any of the testing proved that our assumptions were not appropriate…we didn’t have a deep plan for what to do next.  And so we were really sharply dinged on the solar arrays, which have to face the Sun.  We hadn’t done enough testing to be absolutely confident to the level of being able to persuade a legitimately skeptical review panel that we had the right solution. 

“The other place we got hammered was that the budget did not come together.  This was the project manager’s fault.  It didn’t come together in a way that could be shared with the team, including the PI, before the site visit.  The budget was so late that he didn’t put all the numbers together until the night before the presentation, and some of that information that had gone out to the site review team didn’t add up.  …And there was nobody there who could help him because nobody had seen it.  It had been put together so last minute….I wasn’t sufficiently skeptical in the areas where I was ignorant.  So I certainly bear a lot of responsibility [for not being chosen].”


Read Sean Solomon’s oral history

Workers put a solar panel onto NASA's MESSENGER spacecraft

These two large solar panels gave the MESSENGER spacecraft its power.

NASA

After that first disappointment, the MESSENGER team regrouped and proposed again in 1998 after some changes to the team and after addressing significant problems that were identified in the first proposal. The second proposal was accepted for development on July 7, 1999.

“Somebody who knew about risk”

Sean Solomon, MESSENGER Principal Investigator

“We had a meeting and agreed that we would re-propose.  I said I want a new project manager…we had to have a rapport, someone who could work well with his own engineers.  Somebody whose budgets I believed.  Somebody who knew about risk.  Somebody who had had some experience.  They said, ‘We think we have somebody for you.  We would like you to meet Max Peterson.’  Max and I hit it off.  So he became the proposal manager and the project manager for the second proposal. 

“We had to solve the solar array problem.  And APL did that by doing the testing.  They developed a testing protocol.  They put the resources in.  They figured out how to do the test at NASA Glenn [Research Center, Cleveland, Ohio].  So by the time we wrote our second proposal, and particularly by the time of the second site study, we could say, ‘Not only do we have a solution for the solar arrays, here are all the tests that validate our models.’

“So, the first time we proposed we were low risk in round one and high risk after the site visit, high risk being the solar arrays and not having a good project manager.  But we were low risk both times the second time through.”


Read Sean Solomon’s oral history

Two separate Mars missions lost their spacecraft to failures in 1999 — the Mars Climate Orbiter in September and the Mars Polar Lander in December.  As a result, NASA set up the NASA Integrated Action Team [NIAT] to study these failures and make recommendations going forward for all small missions, including the Discovery missions.  For the newly selected MESSENGER mission, this imposed a significant effect on the planned budget and timeline because of the added mandates for risk avoidance.

“Reviews upon reviews upon reviews”

Tom Krimigis, APL Space Department head

“Well, needless to say, we felt sort of punished, even though we were innocent.  Some of that also was very disappointing because we did have several of these reviews, and they pointed out certain things that needed to be done.  But they were imposed on the system, and at the same time not paid for, and also not relaxing the schedule in any way, because we had a specific deadline to launch and so on.  So, these were mandates.  And that’s part of the problem with the reviews upon reviews upon reviews, that there is no incentive for the review teams to somehow be mindful of the schedule and the cost.

“I complained to Headquarters at one time that we had a third of the staff acting on the recommendations from the previous review; another third preparing for the next review; and the final third was actually doing work.  I mean, it was really horrendous.”


Read Tom Krimigis’ oral history

In the high bay clean room at the Astrotech Space Operations processing facilities near Kennedy Space Center, workers prepared to attach an overhead crane to NASA’s MESSENGER spacecraft. The spacecraft was moved to a work stand where employees of the Johns Hopkins University Applied Physics Laboratory, builders of the spacecraft, performed an initial state-of-health check.

NASA

“Keep marching forward”

Ralph McNutt, MESSENGER Project Scientist

“I think what did happen was then the NIAT report came out, and it was like we were told, ‘Well, things are going to happen differently.’

“And of course, we were in the middle of trying to get this thing pulled together when all of this was going on.  Quite frankly, I think looking back on it, it’s not that we didn’t take it seriously, it’s just that if you’re going to keep your budget down, you’ve got a certain number of people.  And unfortunately there are only 24 hours in the day and occasionally it’s probably good to sleep during some of those.

“So we had [asked for] an original amount of money, which we got, which was, looking back on it, way too small considering what was going to be coming down the pike at us.  And as all of this started coming together about what the implications really were. ‘Wait a minute.  We’re not going to make it.’  And we got into a bit more hardball with some of the powers that be at that point.

“We didn’t get nearly all of what we’d asked for.  And we said, ‘Well, we’re not going to give up.  We’re going to keep marching forward.’  And we did have to go back and ask for more money.  Sean ended up giving presentations to four of the different NASA advisory subcommittees down at NASA Headquarters.

“All the committees agreed that it should go forward.  There were some other people down at NASA Headquarters that weren’t very happy with that assessment.  …I think everybody was frustrated.  It wasn’t like we felt like we were coming up roses.  …I don’t know that it was so much a feeling of vindication as the feeling that we had managed to evade the executioner’s blade.” 


Read Ralph McNutt’s oral history

Artist impression of NASA MErcury Surface, Space ENvironment, GEochemistry, and Ranging MESSENGER spacecraft in orbit at Mercury.

Artist impression of NASA’s MESSENGER spacecraft in orbit at Mercury.

As the mission development continued, delivery delays from subcontractors presented another schedule and cost impact.  And the cost reviews at NASA Headquarters were causing more worry for the team.

“Not a standard review”

David Grant, MESSENGER Project Manager

“My first meeting was called a Risk Retirement Review.  It was covered by an independent assessment team that had been following the program for some time.  I went to the review and I began to sense that there were some serious problems going on in the program.  The review was not a standard review.  It was requested by Colleen Hartman, and I believe her title at the time was Director for the Division of Planetary Science. 

“And so we get into the details and it was clear from the start that there was a very big struggle to try to keep the program cost under the [budget] cap.  It was a very big concern about that. 

“There were problems.  We had problems with the IMU [Inertial Measurement Unit].  It was very late and Northrup Grumman was having a heck of a time with it.  Also, just as I came in the door, they had announced that one of the solar array substrates had cracked in testing.  What were they going to do about that $100,000 rebuild?  We had an autonomy system to protect the spacecraft that was stuck.  It was a very comprehensive system, trying to do everything. Everywhere I looked there were cost and schedule problems. 

“Now you have to understand, MESSENGER is a very tough mission.  You have to keep your eye on the spacecraft weight, on the propulsion, and on the thermal.  An awful lot of technology.  The guys that were working the job were very good people, but it was a very tough job.  So, I really wasn’t surprised to see that there were problems.  I mean this is a program with an awful lot of technology development. An awful lot.  And we were having problems.  So, we had the review and came out of it with some recommendations.  But it was clear to me, very clear, that we had blown the cost cap.  This was something that my own management did not want to hear, but there was no way that we could complete the work and stay under the program cap.”

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Ben

I am the owner of Cerebral-overload.com and the Verizon Wireless Reviewer for Techburgh.com. My love of gadgets came from his lack of a Nintendo Game Boy when he was a child . I vowed from that day on to get his hands on as many tech products as possible. My approach to a review is to make it informative for the technofile while still making it understandable to everyone. Ben is a new voice in the tech industry and is looking to make a mark wherever he goes. When not reviewing products, I is also a 911 Telecommunicator just outside of Pittsburgh PA. Twitter: @gizmoboaks

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