Amazon Connect

Press Releases

Ben11/28/2023
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Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences
Press Releases

Ben09/27/2021
0 2

AWS Shares New Business Momentum Milestones and Announces Three New Capabilities for Amazon Connect
Press Releases

Ben12/02/2020
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AWS Announces Five New Capabilities for Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, and Effective Experiences for Customers
Press Releases

Ben07/25/2020
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AWS Announces General Availability of Contact Lens for Amazon Connect
Press Releases

Ben12/04/2019
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AWS Announces Contact Lens for Amazon Connect, a New Machine Learning-Powered Analytics Capability for Customers to Better Assess Call Contacts