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Press Releases
Ben
11/28/2023
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Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences
Press Releases
Ben
09/27/2021
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AWS Shares New Business Momentum Milestones and Announces Three New Capabilities for Amazon Connect
Press Releases
Ben
12/02/2020
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AWS Announces Five New Capabilities for Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, and Effective Experiences for Customers
Press Releases
Ben
07/25/2020
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AWS Announces General Availability of Contact Lens for Amazon Connect
Press Releases
Ben
12/04/2019
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535
AWS Announces Contact Lens for Amazon Connect, a New Machine Learning-Powered Analytics Capability for Customers to Better Assess Call Contacts
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