Tag: Amazon Connect

Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences

AWS

AWS Shares New Business Momentum Milestones and Announces Three New Capabilities for Amazon Connect

AWS

AWS Announces Five New Capabilities for Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, and Effective Experiences for Customers

aws

AWS Announces General Availability of Contact Lens for Amazon Connect

AWS

AWS Announces Contact Lens for Amazon Connect, a New Machine Learning-Powered Analytics Capability for Customers to Better Assess Call Contacts