J.D. Power
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Autos
More Than Half of Eligible Lexus, Toyota Models Receive Segment Awards in J.D. Power 2024 U.S. Vehicle Dependability Study Results
J.D. Power released the results of the J.D. Power 2024 U.S. Vehicle Dependability Study, revealing Toyota returned to the top of the corporate rankings with a composite score of 146 (PP100) with 16 of 17 eligible Lexus or Toyota models ranking in the Top 3 of their segments. Lexus retained the top spot overall in the industry with a score…
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Autos
Dodge, Ram Dominate Mass-market Brand Rankings for Fifth Straight Year in J.D. Power APEAL Study
Dodge breaks its own record of consecutive finishes atop the annual J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study ranking of mass-market brands with a first-place result in the 2023 edition. Dodge claims first place in APEAL for the fourth straight year, after becoming the only brand to ever finish atop the mass-market rankings for three consecutive years in 2022.…
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Autos
Lexus, Toyota Recognized in J.D. Power 2023 U.S. Vehicle Dependability Study Results
The results of the J.D. Power 2023 Vehicle Dependability Study are in: Lexus ranks #1 in vehicle dependability among all brands with an overall score of 133 (PP100) vs the industry average 186 in the J.D. Power 2023 U.S. Vehicle Dependability Study. In addition, Toyota Motor Corporation received the most model-level awards, six, of all automakers for the following vehicles…
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Press Releases
J.D. Power Awards T‑Mobile and Metro by T‑Mobile Top Spots in Customer Care
Putting customers first is in T-Mobile’s DNA, and it shows. Today, J.D. Power announced that for the 11th consecutive time, T-Mobile received the top spot for customer care among mobile network operators (MNOs) in the 2023 U.S. Wireless Customer Care Study — Volume 1. Metro by T-Mobile also ranked #1 out of mobile virtual network operators (MVNOs). This marks T-Mobile’s 25th overall win,…
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Autos
Kia America Earns Highest Number Of J.D. Power Initial Quality Awards In The Industry
Kia America has earned more number-one ranked models than any other automaker, according to the J.D. Power 2021 U.S. Initial Quality Study (IQS). A total of five Kia vehicles delivered segment-best performances: Forte (Compact Car), Sedona (Minivan), Sportage (Compact SUV), Soul (Small SUV) and Telluride (Upper Midsize SUV). 2021 marks three consecutive wins for Forte and Sedona and the second straight year Soul…
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