KPMG Intelligent Interactions

Press Releases

KPMG Announces New Integration With Google Cloud Contact Center AI

SAN FRANCISCO, July 24, 2018 /PRNewswire/ — KPMG International today announced an integration of its Intelligent Interactions solution with Google Cloud’s new Contact Center AI, a solution that combines multiple artificial intelligence (AI) products to improve the customer service experience and productivity of contact centers. KPMG’s Intelligent Interactions uses machine learning (ML), AI and data and analytics to automate and enhance customer experiences and…