Samsung Connected Care

Press Releases

Samsung Launches ‘Connected Care – Anytime, Anywhere’ to Enhance Customer Care Training and Service

Today’s smart connected televisions and intelligent home appliances are sophisticated devices which require a new approach to servicer training and specialized technician tools to ensure the best possible customer service. This is why Samsung Electronics America is building on its deep investment in Customer Care to provide authorized service technicians with new skills education, training with specialized tools and Samsung certifications to…