Connecting Changes Everything (and it always has)

Jenifer Robertson

Jenifer RobertsonExecutive Vice President and General Manager, Mass Markets, AT&T

“Connecting Changes Everything.” At AT&T, that isn’t just a line – it’s our calling. Today, as we mark 150 years since the first phone call, connecting people is still at the heart of what we do.

On this day 150 years ago, our founder, Alexander Graham Bell, made the first phone call.  His startup, Bell Telephone Company, was created a year later, and became American Telephone & Telegraph. 

When you look across that full arc of history, the transformation is remarkable. What began with a single call has grown into massive volumes of data moving across networks every second – powering everything from quick calls and texts to life-changing announcements and urgent, time-sensitive decisions. In fact, today, calls make up a small portion of the traffic carried on our network, as text messages, data and video dominate modern communications. In 2025, approximately three times more texts than calls traveled over our network. 

But here’s what hasn’t changed: we often notice connectivity most when we don’t have it. When the power goes out. When a storm hits. When someone needs help right now.

That’s why I’m especially proud of the work AT&T has done over the decades to not only keep our customers connected, but support first responders and emergency service providers, helping communities stay connected in the moments that matter most. That work continues today, and it’s part of what we’re celebrating.

AT&T now serves roughly 100 million customers, and we’re continuing to invest to help lead the next era of advanced connectivity. We’re investing at historic levels – and today AT&T announced more than $250 billion in investments and spending to support the future of U.S. advanced connectivity. That commitment will help build the high-speed networks and resilience required for the next era of innovation and economic growth. With AT&T, you’ll get the connectivity you depend on, the deals you want, and the prompt service you deserve, guaranteed or we make it right. While others try to catch up, we’re not slowing down.​ 

A lot has changed over the decades, but one thing remains true: AT&T is driven by a culture of service and a commitment to putting our customers first. Period. Alexander Graham Bell still inspires us today to create new, faster and better ways to connect. The best is yet to come.

In the spirit of celebrating 150 years of connection, here are a few historic “firsts” made possible by AT&T.

A look back at AT&T firsts

A look at what AT&T now makes possible:

FirstNet and the FirstNet logo are registered trademarks and service marks of the First Responder Network Authority. All other marks are the property of their respective owners.

*Compares ground-based cellular networks.

1Based on analysis of AT&T Fiber by Ookla® of Speedtest Intelligence® data, 2H 2025.

2Based on analysis by Ookla® of Speedtest Intelligence® data, 2H 2025.

Images courtesy of AT&T Archives and History Center

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