T-Mobile Enhances Home and Small Business Internet Backup Plans with More Data to Help ISP Customers Stay Connected During Outages

When internet service providers (ISPs) go down, T-Mobile’s got your back(up). T-Mobile (NASDAQ: TMUS) today announced it’s amping Home Internet Backup and Small Business Internet Backup plans with more data to help traditional ISP customers stay connected when their primary ISP has an outage. In addition to the 130GB of 5G data/month already included in the Un-carrier’s Backup Internet plans — which is enough data to keep a typical household connected for up to seven days when their primary cable or fiber ISP goes down — starting Nov. 14, new and existing customers will get three additional free 130GB data passes a year, providing extra peace of mind and connectivity.

When a customer’s primary ISP has a longer outage and they need more data, they can activate one of their free passes to stay connected. Each pass lasts for three days or until the data is used — whichever comes first.

T-Mobile Home Internet Backup and Small Business Internet Backup plans are just $20/month with AutoPay. In addition to the included monthly data and three free data passes yearly, customers also get:

• Fast and easy setup. Go from box to browsing in 15 minutes or less with a simple self-install process. Keep the gateway plugged in and simply switch devices over to T-Mobile 5G Internet when that primary cable or fiber internet connection goes down.
• No monthly equipment fees. That’s right, customers get a 5G gateway included with their plan without paying a penny more.

And starting Nov. 14 for a limited time, new customers can get half off the Nimble Champ Pro 20k 65W Portable Power battery pack (making it $49.99!) to keep their gateway powered — and their home connected with Wi-Fi — for up to seven hours during power outages.

Visit a T-Mobile store or call Care to sign up for Home Internet Backup or Small Business Internet Backup and get 50% off a battery pack, or to add a free data pass.

Why it matters: With cable outages rising 28% year-over-year, T-Mobile’s Backup Internet plans now give people even more peace of mind with a backup 5G internet solution when they need it most.

Who it’s for: Anyone with a traditional ISP who’s looking for a reliable way to stay connected during an outage.

What else: For more information on Home Internet Backup, visit t-mobile.com/home-internet-backup, and visit a T-Mobile store to learn more about Small Business Internet Backup.

Follow @TMobileNews on X, formerly known as Twitter, to stay up to date with the latest company news.

Limited time offers; subject to change. During congestion, customers on this plan may notice speeds lower than other customers and further reduction if using >1.2TB/mo., due to data prioritization. Not available in all areas. $35 device connection charge due at sale. After 130GB monthly data allotment, speeds up to 600Kbps. Regulatory fees included in monthly price for qualified accounts. Credit approval required. AutoPay Pricing for lines 1-8 on account. AutoPay discount requires bank account or debit card, otherwise $5 more/line/mo. May not be reflected on first bill. 50% off Battery: Plus tax. Qualifying new Home Internet Backup line, gateway and battery pack accessory must be in stock and purchased in same transaction. Not valid on prior purchases or in combination with other offers/discounts. Limit 2 per account. While supplies last. National outage average based on independent analysis of broadband measurements recorded nationwide (excluding Hurricane impacted regions) June through October, 2023 & June through October, 2024. Outage being recorded as a lack of network connectivity lasting >30 seconds and affecting multiple subscribers. © 2024 Opensignal Limited.

About T-Mobile

T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Mint Mobile. For more information please visit: https://www.t-mobile.com